Patient Flow Overview

Last updated: 4 April 2026
2 min read

Patient Flow Overview

EMR Ghana is designed to support a seamless patient journey from arrival to discharge. This guide explains how data moves through the facility.

1. Registration (Front Desk)

The journey begins at the Patients page (/patients) where:

  • A new patient record is created or an existing one is updated.
  • A unique Hospital Number is assigned to the patient.
  • The patient is added to the Queue for a specific department.

2. Triage & Vitals

Nurses in the Triage unit (/triage):

  • Locate the patient in the triage queue.
  • Capture Vital Signs (BP, Temperature, Pulse, Resp Rate, SpO2, Weight, Height).
  • Document the patient's Chief Complaint.
  • Categorize the patient using the Triage Category (Emergency, Urgent, Standard).
  • Save the vitals, which automatically updates the patient's status to With Doctor.

3. Clinical Consultation

The Medical Officer/Clinician (/consultations):

  • Reviews the patient's clinical history and newly captured vitals.
  • Conducts the consultation and adds detailed clinical notes.
  • Orders Investigations (Lab, X-ray, Ultrasound, ECG, CT-Scan, MRI).
  • Prescribes Medications electronically.
  • Sets the patient Outcome (Discharged, Admitted, Referred Out, Died, LAMA).

4. Diagnostics & Treatment (Lab/Imaging)

If investigations are ordered:

  • The Laboratory or Radiology department receives the request in their departmental queue.
  • Technicians perform the tests and upload results (values or images) electronically.
  • Results are instantly available for the clinician to review.

5. Billing & Pharmacy

  • The Billing department generates invoices for all services (Consultation, Investigations, Pharmacy).
  • The Pharmacy (/pharmacy/dispensing) receives electronic prescriptions.
  • Once payment is confirmed, the pharmacist dispenses the medications and marks the prescription as Dispensed.

[!NOTE] All visit data is stored in the patient's longitudinal record, accessible for future clinical reference and facility-level reporting.