Patient Flow Overview
Last updated: 4 April 2026
2 min read
Patient Flow Overview
EMR Ghana is designed to support a seamless patient journey from arrival to discharge. This guide explains how data moves through the facility.
1. Registration (Front Desk)
The journey begins at the Patients page (/patients) where:
- A new patient record is created or an existing one is updated.
- A unique Hospital Number is assigned to the patient.
- The patient is added to the Queue for a specific department.
2. Triage & Vitals
Nurses in the Triage unit (/triage):
- Locate the patient in the triage queue.
- Capture Vital Signs (BP, Temperature, Pulse, Resp Rate, SpO2, Weight, Height).
- Document the patient's Chief Complaint.
- Categorize the patient using the Triage Category (Emergency, Urgent, Standard).
- Save the vitals, which automatically updates the patient's status to With Doctor.
3. Clinical Consultation
The Medical Officer/Clinician (/consultations):
- Reviews the patient's clinical history and newly captured vitals.
- Conducts the consultation and adds detailed clinical notes.
- Orders Investigations (Lab, X-ray, Ultrasound, ECG, CT-Scan, MRI).
- Prescribes Medications electronically.
- Sets the patient Outcome (Discharged, Admitted, Referred Out, Died, LAMA).
4. Diagnostics & Treatment (Lab/Imaging)
If investigations are ordered:
- The Laboratory or Radiology department receives the request in their departmental queue.
- Technicians perform the tests and upload results (values or images) electronically.
- Results are instantly available for the clinician to review.
5. Billing & Pharmacy
- The Billing department generates invoices for all services (Consultation, Investigations, Pharmacy).
- The Pharmacy (
/pharmacy/dispensing) receives electronic prescriptions. - Once payment is confirmed, the pharmacist dispenses the medications and marks the prescription as Dispensed.
[!NOTE] All visit data is stored in the patient's longitudinal record, accessible for future clinical reference and facility-level reporting.